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Online Terms & Conditions

In addition to our wedding terms and conditions we are pleased to add the following extra points to clarify our position for online bookings.

Room Bookings and Stays

1. Cancellations received after 2:00pm the day prior to arrival or failure to cancel will incur a charge equivalent to the first night's stay. The debit or credit card guarantees the reservation. In case of non-arrival or late cancellation, the first night will be debited from the card.

2. Card numbers are only taken to guarantee a booking, charges will only be levied for non-arrival or late cancellation which will be limited to the first night's accommodation charge.

3. If you do need to cancel or amend your booking there will be no charge so long as this is done prior to 12 noon on the day of arrival.

 

Dining bookings - Lunch, dinner and afternoon tea

​1.To cancel/amend a booking please contact [email protected] or telephone 01822 852245

2.Booking cancellations must be made 24 hours prior to the reservation booking time.